Reviews

Could not have asked for a better experience with Engelsma Heating and AC. I've had Schaafsma out to my home prior to this and was quoted completely unfair prices in the past. This morning at 10 AM, my entire system shut down. I called Schaafsma, as they were the only company I knew that serviced Bryant units. They quoted me a very high service call price and couldn't come out until very late this evening.

I did some research and called Engelsma. Tim was out on a call in my area and was at my home within 20 minutes of my phone call. Within 30 minutes of arrival, my system was diagnosed, repaired, and up and running. The charge for the parts, labor, and service call combined was less than Schaafsma's service call. I WILL be using Engelsma for all service going forward! A++++++

Our AC quit working and the company that installed our HVAC came out and said we needed a whole new system because ours was at the end of its lifetime. We asked Engelsma instead and they came out, cleaned out our compressor unit, topped up the charge a little bit and said it was good as new, and that it wasn't anywhere near old enough to need replacing. They gave us some good maintenance tips and charged us just a hundred bucks and change, instead of seven thousand the other place wanted. And it's run like a top ever since.

I should have written this review earlier. My Bryant furnace started acting up in the middle of winter 2 years ago on a Sunday. I cringed when this happened because I know service calls can kill you on weekends let alone a Sunday. I had a bit of an idea what might be wrong so I called the 1st Bryant Contractor on the Bryant website. Whoever was on call gave me the run around about getting the part and that it will take him a bit of time because he lives out of town. So I called Engelsma bc they were also listed in the Bryant website. Tim said he had the part and can be by in 30 min. He told me what it would cost which was much less than what the other outfit quoted me.

After 30 min or less he had my furnace going again. Based on this experience I highly recommend them. My impression was that they were not out to get me and getting me back on service was their priority. I think they are honest and will not do unnecessary work. Engelsma should be a model for all heating contractors for the way they do business.

My system is almost 20 years old and am planning on replacing it soon. I will definitely give Engelsma a call for an estimate.

Our AC went out the night before Grand Rapids was predicted to hit 100+. The technician arrived at 9:30 AM (less than fifteen minutes after being called as he was on this side of town) and quickly diagnosed and replaced the capacitor. Then he stayed to do a quick inspection of the AC and top off the coolant. Our AC is now running fine on the hottest day in 75 years and the cost for the repair was less than any estimate I've found online for this replacement.

I will definitely be using Engelsma again for any heating and cooling needs.

I highly recommend Engelsma Heating and AC. Engelsma is run by a father / son team of Ted and Tim. They are a smaller shop who provides great 1X1 service at competitive prices...plus they are just very good, likable guys. Called them out last summer when my AC died at the hottest point in July. I wasn't sure who to go with, so I just did a search on Google. After talking with 5 different shops, I chose them because of the honesty they demonstrated while on the phone ( I used to work in the AC business, so I had a good idea what the repair entailed and what the cost should have been). Can't say the same for the other 4 shops. When Tim came out the next day, he was on time, courteous, and his price was very fair. Can't really ask for more. In addition, I just had them back out to repair a faulty electrostatic air cleaner. It took them about 3 minutes to locate the problem and 2 more minutes to fix it. When I asked them for a bill, they said not to worry and that I could catch them next time. Will definitely have them out for my spring AC start up. If you are looking for a good Heating & AC company, give them a call. You won't be disappointed.